Fixing Ethernet connection issues

Fixing Ethernet connection issues in Windows 11 usually starts with the hardware: the cable, the router port, and a restart of your modem and router. If the wired connection still fails, you can check its status in Settings, run a few network commands, and reinstall the network adapter driver.

  • Reseat the cable and restart the modem and router, then open Settings > Network & internet > Ethernet > Ethernet settings to check the connection.
  • If the connection still fails, run the network commands in an administrator command window, in the order given below.
  • Reinstall the Ethernet adapter driver next, and use a network reset only as the last resort.

What’s my IP address

What’s my IP address? On Windows 11, you can read it in Settings, in the details of the network you’re connected to, where it is listed as the IPv4 address. The steps below cover a wired connection, and a separate section covers wireless networks.

  • Open Settings > Network & internet > Ethernet, select your connected network, and read the IPv4 address.
  • The address you see is the one your PC uses on your local network, and a router usually assigns it automatically.
  • On a wireless connection, the same details appear on the page for your wireless network in the same section.

Network adapter driver Windows 11

A network adapter driver in Windows 11 is the software that lets your PC talk to its network hardware, such as the wired Ethernet port. Windows installs recommended drivers on its own, while optional driver updates have to be chosen by hand. This article shows how to get a missing or outdated network adapter driver and how to check the result.

  • Install the driver from the optional updates in the update settings of Settings, then restart your PC.
  • To check the result, open Settings > Network & internet > Ethernet and look at Ethernet settings.
  • Optional drivers are never installed automatically, so you must select them yourself.